Choose a model
Define whether the company sells products, labor, design, repair, fabrication, or project management.
Build supplier relationships
Compare account requirements, samples, pricing, lead times, freight, warranties, and service.
Develop field skills
Measuring, product knowledge, installation, motorization, safety, and customer communication are essential.
Create operating systems
Use documented quoting, deposits, orders, confirmations, scheduling, installation, service, and review processes.
Key takeaways
- Do not underestimate working capital and remake risk.
- Use written measurements and customer approvals.
- Separate gross margin from installation labor and service cost.
- Choose a focused product mix before trying to sell everything.
Common questions
Do I need a showroom?
No. Many companies use in-home consultations, studios, shared spaces, or digital sampling.
Can I outsource installation?
Yes, but quality control, insurance, scheduling, and responsibility must be clear.
How many suppliers should I have?
Enough to cover the intended product mix without creating unmanageable complexity.