Common symptoms
- The shade stays down and will not rise
- The shade snaps upward too quickly
- It will not catch at the desired height
- Fabric rolls toward one end
- The tube falls from the brackets
Safe checks before ordering parts
- Verify the idler and spring ends are in the correct brackets.
- Confirm the brackets are level and parallel.
- Check for fabric rubbing on trim or hardware.
- Adjust spring tension only according to the product’s procedure.
Repair or replacement considerations
Many simple spring shades can be retensioned. Damaged springs, bent tubes, loose fabric, and failed cordless mechanisms may require component or product replacement.
Safety note: Do not force controls, work above your ability, bypass cord-safety devices, or improvise brackets and electrical repairs. Follow product-specific instructions.
Common questions
Can I add more spring tension?
Often, but excessive tension can make the shade unsafe or damage it.
Why does the fabric telescope sideways?
Uneven brackets, an unlevel tube, fabric attachment, or obstruction may be responsible.
Can a motorized roller shade be repaired the same way?
No. Motorized systems require motor, power, limit, and control diagnosis.